Congratulations, your mortgage arrears have been extinguished

It happened with last week’s interest rate change. SA’s banks disagree – but so did the Bank of Scotland before a court ruled against it. Logically, SA’s legal system should do the same.
The consolidation that happens with so-called payment holidays automatically takes place every time interest rates change – banks ‘write off’ arrear payments by spreading the arrears over the remaining term of the loan. Picture: Shutterstock

Last week’s 0.25% per annum interest rate reduction extinguished the arrears on tens of thousands of mortgage bonds.

That’s the claim being made by several property owners in cases before the courts involving multiple banks.

“The banks no longer have a legal basis for continuing with debt enforcement proceedings – there are no longer any arrears,” says legal consultant Leonard Benjamin, who is advising in these cases. “Despite this, many consumers are still having to deal with the possibility of losing their homes. We will be arguing that the banks in question no longer have the right to pursue legal proceedings instituted against several of our clients.”

Benjamin concedes the argument is controversial but is the only logical conclusion to draw from the evidence.

If the courts agree, it has massive implications for the banks.

Thousands of people who lost their homes through foreclosure over the last decade could then have a claim against the banks.

“The proposition is so startling that I appreciate that it may be difficult to understand. In fact, it seems that the banks themselves either don’t understand or choose to ignore that they are, in fact, extinguishing the arrears by changing the interest rate and our intention is to demonstrate this to them,” says Benjamin.

This argument is new to SA, but not overseas. A famous case in the UK in 2014, Rae versus Bank of Scotland, looked at exactly this practice and ruled against the bank, which was found to be consolidating the accounts of clients in arrears roughly every six months. That, said the court, had the effect of extinguishing any arrears.

All a customer has to do at that point is continue paying instalments.

To pay the arrears on top of this amounts to ‘double-dipping’ – or paying for the same thing twice.

Now this argument is about to get a hearing in SA. Benjamin explains that many consumers will be familiar with ‘payment holidays’ – when the bank writes off the arrear bond payments to assist a consumer in financial distress.

Practically, the bank achieves the write-off by spreading the arrears over the remaining term of the loan, which results in an increase in the instalment and the purging of the arrears on the banks’ accounting systems.

Exactly the same thing happens each time interest rates change and banks adjust bond instalments. That has the effect of bringing the defaulting client up to date on the arrears.

Yet banks continue to hold the consumer liable for payment of the arrears, in addition to the adjusted instalment.

That’s where the double-dipping argument comes in, a practice so outrageous it’s a wonder it has taken this long to get before the courts.

“Because of the regularity of interest rate changes, it beggars belief how many consumers may have lost their homes on the basis of legal proceedings that were invalid,” says Benjamin.

The banks’ failure to write off arrears with the change in interest rates has another unfortunate outcome: the National Credit Act allows consumers to avert foreclosure and the sale of their homes at sheriff’s auctions (called ‘sale in execution’) by catching up any arrears before the date of property transfer to the new owner. This is commonly referred to as ‘reinstatement’ of the mortgage bond.       

“When the bank does not extinguish arrears over an extended period of time despite changes in the interest rates, the arrears mount up and consumers simply give up trying the defend any legal action by the bank. If the arrears claimed by the banks were accurate, I believe that many more consumers would be able to save their homes simply by paying the monthly instalment, without the pressure of trying also to make up arrears.” 

This is how it works:

Consumer A borrows R1 million from the bank at an interest rate of 10% pa, repayable over 20 years (240 months). Their basic monthly instalment will be R9 650.

In scenario 1, the consumer pays their instalments timeously.

In scenario 2, the consumer pays their instalments punctually for 20 months, then misses 10 payments. They have paid R193 000 but have arrears of R96 500 (R9 650 x 10).

In month 30, the interest rate drops from 10% pa to 9.5% pa.

In scenario 1, at the time of the rate change the consumer has paid R289 500 and the outstanding amount owing has been reduced to R957 002. The new instalment after the interest rate change will be R9 364. This means that over the next 210 months, the consumer will pay a further R1 966 440 to settle the loan. Altogether the consumer will have paid the bank an amount of R2 255 940 (R289 500 + R1 966 440).

In scenario 2, the outstanding amount has grown to R1 055 529, with arrears of R96 500. 

The new instalment will be R10 328 pm. The consumer will have to pay a further R2 168 800 to settle the bond. Altogether, they will have paid R2 361 880 (R193 000 + R2 168 800). If, in addition, the bank holds the consumer responsible for paying the arrears of R96 500, they will repay R2 458 380.  

Never mind policy, it is what happens

The banks are vigorously defending against claims of double-dipping, arguing in court papers that it is not their policy to consolidate the arrears when they change the interest rate. Benjamin rebuts this, saying it has nothing to do with policy.

“Consolidation occurs automatically because of changing the instalment. This fact cannot be ignored because it suits the banks. Holding the consumer liable for both the adjusted instalment and the arrears results in double-dipping, or over-recovery of the loan. 

“We are now very eager to have these cases argued in court, and hope that the banks want to use the opportunity to confirm that they are acting correctly.

“Our sense is that the banks will find it difficult to explain to the courts how they can consolidate arrears, but then continue to pursue their clients in court for an arrears amount that no longer exists.”

The double-dipping argument was aired in that 2014 Rae versus Bank of Scotland case. SA banks are making largely the same arguments previously shot down in the Bank of Scotland case: that they do not consider it to be a consolidation when they increase instalments, and are therefore entitled to continue claiming the arrears. 

The UK court rejected the bank’s arguments and ruled in favour of the customers.

The judgment reads: “Consolidation is an objective fact: the arrears are either consolidated by being absorbed into increased contractual monthly instalments or they are not.” In other words, it has nothing to do with how the bank chose to deal with the arrears.

The judge ruled that banks cannot consolidate arrears and then recover the outstanding amount out of future monthly instalments, while at the same time approaching the courts for repossession orders (foreclosures) on the grounds that the client was in arrears.

Benjamin says consumers, whether they are in arrears or not, must be notified of the latest rate change within 30 business days, but recommends they get a copy of the notification from their bank without delay, particularly when they find themselves in arrears.



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I use to love hearing by older people say that ” I have been a client of this bank for 30 years. This makes you think they are sort of specialized client base that the banks appreciates. THEY DON’T CARE!! If you have any financial problems they don’t care. Go ahead consolidate your high interest rate card debt & turn it into long term home debt. THEN run your credit cards back up. That’s what is happening. Here’s another “banks care” example You “think” you are making interest on your account??? Well you need to keep R 24,000 in your account EVERY month to get enough money to pay your fees (bank fee used R 100 p/m.)
So if you don’t keep that amount in your account EVERY MONTH, YOU MAKE NO INTEREST!! Your welcome. Dr. Debt

I agree with you, Zokey. Open an account with any bank today and see how they make you feel welcome and appreciated. After five, ten, eighteen or if you’re lucky enough to have lived that long and been a customer for thirty-six years! Nothing! not even a cup of tee or a smile from the manager. They don’t treat their dogs that badly.

Ciaran Ryan your calculation is wrong. Lending systems compound interest daily (yes I know you all going to jump up and say bulldust). We always had a database field in our systems for “Accrued Interest’ well you cannot accrue it unless you are calculating it daily. So the 10 months that you do not pay, as quoted in the example above is going to be much much worse. So for example if you repayments due were R10 000.00 on an oustanding balance of R1 000 000.00 in month 1. By month 2 your BALANCE is now R1 010 000.00 and the amount due is no longer 10k it is now calculated on your outstanding balance at your prevailing interest rate (on a daily basis until it is posted against your account).

If you redo the calculation you will see it is much more than 10 times your installment that is in arrears and yes you will pay an effective rate way above your contractual rate and yes you will pay it twice.

Still not correct: They calculate daily, but compound monthly…

(But not jumping up and saying stuff – just correcting your understanding!)

That’s how I had it. Calculated daily, compounded monthly.

For interest sake – If you take a R100,000 at 10% interest loan over two years and compound daily instead of monthly, the monthly installment goes to R4 615.71 (compounded daily) from R4 611.39 (compounded monthly), or +/- R103.00 over two years.

This “the arrears of R6 500, they will repay R458 380“
should be : the arrears of R96 500, they will repay R2 458 380.

The legal system is becoming as inventive as the accounting profession.
This is sure to negatively affect first time borrowers and people over 45.

This is indeed almost revolutionary. It makes perfect sense and should become a legal principal in SA. However, it will only work if it only applies to current arrears and is not backdated involving homes already repossessed. And vehicle owners with HP agreements in arrears will then probably want to use the same argument.

This is what happens when a mediocre at best lawyer who doesn’t understand finance or bookkeeping is left unattended. A spurious action which is a waste of the court’s time.

That’s ridiculous. I’m a consumer not a banker. But thinking your debt falls away just because interest rates drop is beyond stupid. I want some of what those lawyers are smoking?

It looks like the article has sensationalised and misrepresented the facts.

The issue in _Bank of Scotland plc v Rea, McGeady, Laverty_
Whether the lender may consolidate (capitalise) arrears with the effect of increasing the contractual monthly instalment to spread those arrears over the remaining term of the mortgage, and also rely on the arrears so consolidated as outstanding arrears for the purpose of possession proceedings.
Note that “and also”
The court did NOT “extinguish arrears” as claimed in the headline, but stated that once loans with arrears have been “consolidated”, i.e. the amount in arrears added to the principle (capital), banks *may not reposses* (but they can still claim the full amount owing).

In other words if the banks continue charging the same repayments they will have to find other means of reinforcing borrowers’ liabilities — or go bankrupt, raise their lending criteria (excluding more people), charge more to offset the bad debt or come up with some other work-around. While Big Banking *is* definitely guilty of overcharging and crippling red tape and needs reforming, this definitely is not it.

End of comments.



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