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Crack down on rogue debit order fraud

Criminal charges to be pursued against rogue debit order companies.

FNB says it has detected abnormally high volumes and disputes of suspicious debit orders with descriptors Procall and Mzansi in December 2018 and January 2019 and that a large number of customers have also been disputing these debit orders. 

The bank it is working with the Payments Association of South Africa (PASA) and the South African Banking Risk and Information Centre (SABRIC) on the matter and will be pursuing criminal charges.

Dr Christoph Nieuwoudt, chief executive of FNB Consumer, says the problem with rogue debit orders has to be tackled from an industry perspective. 

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