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Makro acquires WumDrop in e-commerce push

The start-up offers multiple delivery service levels.

Massmart-owned retailer Makro has acquired a majority stake in delivery start-up WumDrop. With the acquisition, the company said it plans to shrink the window between a customer order and delivery from three days to three hours for clients located within 20 kilometres of Makro store.

The value of the deal has not been disclosed.

WumDrop, which was founded by Simon Hartley in 2014, will continue to work with other clients, including The Foschini Group, Standard Bank and Zando.

Makro has already rolled WumDrop out to 16 stores in Durban, Cape Town, Pretoria and Johannesburg. “The initial results are pleasing, with a turnaround time from customer order placement to completed delivery in less than two-and-a-half hours,” WumDrop said in a statement.

The start-up offers multiple delivery service levels, including on-demand, after-hours and same-day delivery at discounted rates for business customers in Cape Town, Johannesburg, Pretoria and Durban.

WumDrop was the 2015 MTN Business “App of the Year” winner.  — © 2017 NewsCentral Media

This article was originally published on TechCentral here

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My last experience with Wumdrop from the Struben Valley store wasn’t that gr8. My sons birthday present was not delivered on the day they stated.

Hi Tony, Simon from WumDrop here. Drop me a mail on simon@wumdrop.com. I’d like to confirm exactly which delivery was yours, and get the information we need to find out why your delivery was less than excellent, in order to fix the issue and make sure that doesn’t happen again. Thanks for the heads up – S

Before you climb in – are you sure it was due to courier fault? Most likely warehousing / stock / processing issues…

Great to see SA start ups moving on up, hope they don’t lose the entrepreneurial culture within the Massmart

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