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SAA’s woes are making travel industry skittish

Business travellers are the most affected by insurers and travel agencies leaving the airline.
Image: Shutterstock

The cash-strapped national airline South African Airways (SAA) is in desperate need of the government to decide whether or not it will continue to pump money into it.

The airline needs over R1 billion to keep running its operations. It has failed to make a profit since 2011— and this has prompted three insurance companies to stop covering tickets issued by SAA against insolvency.

The whirlwind has not stopped there for the group, as travel agencies distance themselves from it, by refusing to sell SAA tickets.

So where to from here?

Independent aviation economist Joachim Vermooten believes that the government needs to be decisive on the issue, in order to help soften the blow that is currently knocking down the struggling airline from all sides.

“The crucial issue is that the government ultimately has to decide what to do with SAA. Either it needs to operate it at a profitable commercial basis, or it needs to go out and fund the airline with enough money that can cover the losses that are incurred,” Vermooten says.

This makes it a tricky matter, as President Cyril Ramaphosa has called for the continuous bailouts to end. He said this to preserve the country’s last investment-grade credit rating.

SAA spokesman Tlali Tlali declined to comment regarding anything concerning SAA, saying he would comment in due course. 

Why is everyone off-boarding SAA?

Vermooten says that the main concern for the travel insurers is that SAAs’ risk outlook and potential bankruptcy is worsening.

Now, this has also made travel agencies be fearful because the requirements travel insurance options for many of their customers which is no longer available on SAA flights.

This then means that the risks involved for them and their clients, is too much, and that is why as Flight Centre SA removed themselves from the equation because they need to alleviate that risk.

He adds that this does not mean that the relationship between SAA and the travel agent has been ruined.

“I think once that [insurance issue] is restored they should not have difficulties,” Vermooten says.

He suggests that the airline salvages itself by selling some of its subsidiaries or equipment that is not used, to generate income very quickly.

Not business as usual, unfortunately

Business people, travelling on SAA will be most affected because their companies have trajectory policies that require that a travel insurance cover is available.

“It will mostly affect domestic business travel and international travel, visual flight rules (VFR) won’t be affected much.”

“With about 25% to 30% of the international traffic. With also business class traffic, and that also is very much heavily affected by these types of requirements,” Vermooten says.

He says there is a requirement to submit guarantees at the Air Services Licensing Council (ASLC) and International Air Service Council (IASC).

“But that has not really been effective, because if you are an individual passenger you do not have the direct right to such a guarantee,” Vermooten says.

He says that though there is an option to buy travel insurance with the different airlines,  it does not cover the insolvency of the airline should it goes bust.

This is an ongoing story.


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I’ve just read Pravin Gordhan’s statement ..quote “Gordhan on Sunday said it was the “collective responsibility as South Africans to support SAA in its efforts to restore sales confidence among its customer base and rebuild revenues in the shortest possible time” What a fine cheek after they the Government have raped and bankrupted every single SOE..The audacity to plead for support is outrageous! Given this scenario, how do they expect the NHI to function? In time a Statement will also be released asking all South Africans to save the day when they realize health care is best left to the professionals and private sector. Our hard earned tax money is squandered..I hope SAA finally disappears into an abyss so the bailouts can be spent on building much needed infrastructure and homes!

@ Seve Roux – exactly ! Spoken like a true communist. It is time we stopped paying for their ideological idiocy.

The only thing left to do is boycott and hasten the demise

SA’s woes are making the whole nation skittish

“It will mostly affect domestic business travel and international travel, visual flight rules (VFR) won’t be affected much.”

VFR..WHAT?? Bad bad bad copy & paste…

‘Collective responsibility’ se voet! You, the ANC government got our SOEs into their disgusting bankrupt state through incompetence and corruption. We, the hard pressed minority of taxpayers, will NOT be responsible in any way whatsoever for their current rotten state. In fact, we want to see these dysfunctional entities collapse, so you, ANC, finally put people of merit and integrity in charge. So fellow South Africans – do not buy SAA tickets. This is the new etoll tax revolt. It’s the only way to bring sense to our terminally corrupted govt.

visual flight rules (VFR) won’t be affected much.”

VFR only applies to those who can see, when you can see.

The lot of them are dumber than you can imagine, let alone realise what they see….

End of comments.





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