Standard Bank, Lightstone disclose data breach – customer records exposed

Happened through an online platform called LookSee, the two companies said in a statement on Friday.
Image: Waldo Swiegers/Bloomberg

Standard Bank and Lightstone Property have disclosed a data breach and said that some property owners’ information in South Africa was accessed without permission.

This happened through an online platform called LookSee, the two companies said in a statement on Friday. LookSee is one of Standard Bank’s home services platforms, which provides property valuations and trends.

LookSee uses Lightstone as an information provider for valuation and market intelligence on properties in South Africa.

Though neither party has provided details about how an unauthorised party gained access to the data, they did say that initial investigations have shown that “personal information of some property owners, including individual names, identity numbers, entity registration numbers, marital status and physical addresses may have been exposed”.

The compromised information does not contain any banking details, cellphone numbers or e-mail addresses, they said.

“Standard Bank and Lightstone take data security and privacy extremely seriously. Both organisations have implemented the appropriate containment and risk-mitigation plans and have reported the matter to the relevant authorities, including the Information Regulator.”

Urgency

The companies said they are working closely together to “give this investigation the support and urgency that it deserves and have implemented immediate remedial measures”.

“Impacted property owners are urged to remain vigilant and employ good security practices on all their digital platforms, including banking and social media. as a precaution.”

Property owners concerned that their property ownership details may have been compromised can contact Standard Bank on 0860 123 000 or Lightstone on 010 001 8068.

TechCentral has asked the companies for details about how the breach occurred and will update this article once feedback is provided.

Duncan McLeod is Editor of TechCentral, on which this article was first published here.

© 2021 NewsCentral Media

AUTHOR PROFILE

COMMENTS   5

Sort by:
  • Oldest first
  • Newest first
  • Top voted

You must be signed in and an Insider Gold subscriber to comment.

SUBSCRIBE NOW SIGN IN

For what it is worth:
Our local Standard Bank is a friendly and efficient bank.
When you want to transact online the problems start to mount.
1. No connectivity
2. Off line
4. Interrupted communication.
5. Online payments cancelled and their mighty Fraud department blocks your account!!!!

Lucky I quit after 6 months !!

It was a bit of a schlepp to install the FNB app on my ‘phone but the security is well worth it.

In process of trying to change to FNB thinking they have a good offer for pensioners – very poor experience. Behind the times

@ JannieSnyman …

I’m a pensioner and I have an FNB Easy Account which costs me the grand sum of R4.95 a month. I have a Visa card, debit orders, a linked Easy Savings Pocket and do instant payments and transfers online. Unless I were operating a business, this covers everything I need. I download my statement for free and get a monthly emailed Visa statement. The smartphone app is super efficient and secure.

… and eBucks.

End of comments.

LATEST CURRENCIES  

USD / ZAR
GBP / ZAR
EUR / ZAR
BTC / USD

Subscribe to our mailing list

* indicates required
Moneyweb newsletters

Instrument Details  

You do not have any portfolios, please create one here.
You do not have an alert portfolio, please create one here.
INSIDER SUBSCRIPTION APP VIDEOS RADIO / LISTEN LIVE SHOP OFFERS WEBINARS NEWSLETTERS TRENDING

Follow us: