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Flight Centre advises against booking flights on SAA and Mango

Suggests waiting for clarity.
The travel agency wants to avoid having its customers left stranded. Image: Moneyweb

Travel agency Flight Centre Travel Group is advising its customers not to book on South African Airways (SAA) or Mango Airlines because of various limitations the airlines have put on their booking platforms.

SAA, for instance, is only showing flights for bookings in specific classes, while Mango is only showing flights two to three days ahead.

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“We do not want our customers to be stranded nor to have confusion around their travel,” says Flight Centre product and marketing GM Sue Garrett.

“We are therefore advising travellers to look at alternative carriers and routings until there is clarity and communication directly from the airlines.”

The concern on the part of Flight Centre is based in part on Mango preventing ticket sales for future bookings on its online booking site. At the time of writing, tickets simply read as ‘sold out’ beyond June 20 on the system.

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Meanwhile SAA, on its website, is reporting a suspension of all domestic and regional flights until July 31 this year and a suspension of international flights until October 30.

Despite speculations that Mango was set to halt operations from May 1 following its outstanding debt to Airports Company South Africa (Acsa), the airline managed to continue and operate scheduled flights. However, it is still unclear how much longer the airline will stay in the air.

Mango has not provided any further comment to Moneyweb.

Read: Gidon Novick’s Lift takes to the skies (Dec 2020)

Palesa Mofokeng is a Moneyweb intern.

COMMENTS   14

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Sounds like the wheels are coming off for both these airlines. If the booking agents are turning against them then they can’t really stay in the air, can they?

Agreed but more like getting in the air.

I have out of principle stopped flying SAA for over ten years.
SAA is for politicians only and I definitely do not associate myself with the ex Zuma administration. With the Ramaphosa administration YES.

I have flown Mongo last year in March to support them, one of those patriotic moments. Support my fellow South Africans when there was talk of closing it down.

I pay tax for SAA and Mongo but I get no free tickets.

Shame I feel sorry for you !!

Amazing ! There are still people around that would try to fly with these stones in the tax payers shoes !

Cabinet ministers are used to filling SAA flights.

For FREE!! Thats the ONLY reason they exist.

saa and mango shows actually in what deplorable state they are – on top of it what they are now practicing is something like cut your nose and spoil your face

There are lots of businesses that can be advised against. I for one advise against doing business with momentum unless you are a masochist. We need a hellopeter on steroids in this country

My vehicle insurance is with Momentum. I received excellent service when my daughter recently had an accident.

Add to that: planes flown by “fast tracked” pilots and maintained by a bankrupt business that has not paid employees in full for months, is laying off more than half its staff and cannot afford to import spares! Recipe for disaster!

Vat liewer die bus voor ek vlieg met saa

Lol. Wait for clarity?
I decided to never fly SAA it mango ever again a few years ago – and will still be sticking to it.

You’ve stolen enough if my tax, I don’t need to fork out more in airfares.

End of comments.

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