SA’s future rests on a perpetually broken utility

Eskom’s troubles reflect South Africa’s decline over the past decade.
Image: Bloomberg

Andre de Ruyter knew well the adversity he faced at South Africa’s power monopoly — a state-owned wreck hollowed out by corruption that struggles to keep the lights on, pay its bills and play ball with a unionised workforce.

“I don’t think I was under any illusion that this wasn’t going to be a very challenging job,” De Ruyter said in an interview nine months into his tenure as chief executive officer of Eskom.

So when De Ruyter got to work as the 13th Eskom CEO in the past decade, he went after one foolproof success. He ordered up a new paint job for the main board room at Megawatt Park, the utility’s brutalist-style headquarters in suburban Johannesburg. “It was dirty and it looked shoddy,” he says. “I’m meticulous. I want to do things right.”

The 52-year-old private-sector veteran is confident his corporate approach, like a merit-based system for managers and an intolerance for theft, is making headway. The aim is to turn the flailing coal-burning giant into a green-power business with a manageable debt load that sustains Africa’s most-advanced economy.

“De Ruyter has surprised critics due to his tenacity,” said Darias Jonker, a director at the Eurasia Group in London. “He has stayed the path despite the frustrations and gridlock that many observers thought would make him leave Eskom by this time.”

Even before Covid deepened South Africa’s recession, De Ruyter made waves taking on key constituencies, including his board of directors. He sued the regulator to raise power prices, cut off towns with long-overdue bills and moved to cancel bloated supply contracts. He’s even begun to hold managers accountable in the 44,000-employee company.

De Ruyter’s tactics have yet to visibly alter Eskom’s downward trajectory. The company, once called South Africa’s biggest economic risk by Goldman Sachs Group Inc. analysts, needs taxpayer handouts to pay the interest on its rising R488 billion ($29 billion) of largely government-guaranteed debt. It will report a third consecutive loss this year.

Operations are a mess too. Blackouts are rampant, with Eskom limiting supply to keep a decaying grid from collapsing. Loadshedding, as it’s called locally, cost South Africa as much as $7 billion in 2019 and the utility this year has already cut the most power on record.

President Cyril Ramaphosa’s solution is to split Eskom into generation, transmission and distribution businesses, without cutting jobs. De Ruyter’s task is to carry that out.

“We can’t carry on doing things like we’ve always done,” he said. “You’d have to be oblivious to what’s going on in the economy and the negative impact that loadshedding has on the economy.”

The traditional CEO track at Eskom is to rise through the ranks of the utility or shift from a government position. De Ruyter was an outlier for the job, having made his name as a manager at Sasol, the chemical and fuel producer, heading businesses in China and Germany. Passed over as Sasol CEO, De Ruyter moved on, accepting the top job at packaging company Nampak.

After five years there, he was tapped by the government in a surprise appointment that angered labour unions calling for a Black CEO. Leading candidates declined to take on the challenge, withdrawing from consideration.

Eskom’s troubles reflect South Africa’s decline over the past decade. Ambitious plans to build new generation capacity also failed, resulting in massive cost overruns and equipment that doesn’t work properly.

Ramaphosa has invited private power producers to meet demand and reverse an economic downturn with unemployment at 30% and rising.

Graft magnet

Eskom became synonymous with graft and corruption during the nine-year presidency of Jacob Zuma that preceded Ramaphosa’s. The company was at the heart of a scam by the locally notorious Guptas, an Indian family that has now fled to Dubai to avoid prosecution. They parlayed political ties into a range of Eskom contracts, from coal supply to consulting. They have denied wrongdoing.

Among others tagged were Deloitte LLP, which admitted to irregularities in the procurement process, and McKinsey & Co., which agreed to return money to the utility after a dispute over its contract.

That helps explain why De Ruyter is getting into the weeds. He responds to customer complaints personally by email. “People are frustrated,” he said.

Touring the warehouse of one coal-fired station, he noticed three stories of shelving crowded with actuators, a component for its plants, and asked how many are actually used in a year. “It turns out that we’ve been buying these things without regard to the real need,” he said.

Yet, with a fleet of power stations prone to breakdowns, Eskom lacks what’s needed for repairs and maintenance. There’s up to $100 million of parts at each of over a dozen sites, “but when you look for the critical spares, we don’t have them,” De Ruyter said.

“Then you start turning over all the rocks” he said, describing how he also learned that the average age of transformers is at least a decade older than what would already have been replaced in the private sector.

Under another, he found the amount of purchases made without a contract rose to upwards of 90%. “If you want to steal, an absence of controls is favourable, that helps you. And it’s interesting to see the cataloguing goes up to a certain number and then it just stops.” Eskom now has an initiative to catalogue all purchases.

“Given that his personal vision for Eskom must be in direct conflict with a very complex group of stakeholders, he seems to have made decent progress,” said Bronwyn Blood, a portfolio manager at Granate Asset Management Ltd. in Cape Town. “The fact that he is still in the job, which is no doubt the toughest job in South Africa, and soldiering on bravely through the challenges that Eskom faces, is hugely positive from an investor’s point of view.”

Equipment and software don’t fight back — unlike the people De Ruyter needs to get with his program.

“Eskom employees are completely disconnected to the current leadership,” said Irvin Jim, general secretary of the National Union of Metalworkers of South Africa, the second-biggest union at the utility. “You see that in the Eskom performance.”

The risk of failing to get unions’ cooperation emerged in 2018 during wage negotiations. Canceling expected bonuses was called an “act of war” by the utility’s biggest labour group, the National Union of Mineworkers. Protesters blocked access to the stations, conveyor belts carrying coal were cut, power went out, and the rand weakened. Eskom capitulated to the demands.

Confronting managers

De Ruyter says he has a good relationship and prefers to collaborate with the unions, but is setting an unfamiliar tone from the top.

Managers from over a dozen power stations were summoned last month to an auditorium at Eskom’s headquarters to be confronted by De Ruyter with photos showing “very poor maintenance practices.”

“I said, ‘this is it, please understand that some of you will no longer be here if this continues.”’ After severe power cuts followed, De Ruyter hand-delivered suspension letters to some of the managers.

The stakeholders who ultimately control Eskom’s fate are giving him space to put turnaround plans in motion.

Eskom’s government manager, the Department of Public Enterprises, supports De Ruyter’s recent moves. “The CEO has revised the team in generation to try and strengthen it so he can better cope with the challenges,” DPE Director-General Kgathatso Tlhakudi said in an interview on a day of power cuts last month.

But the government won’t be providing a blank check indefinitely. Eskom must show improvement in various areas including its cost base, revenue and collecting municipal debt, he said. “What we cannot be expecting is that the quantum of support that they’ve been receiving up until now should continue.”

Ramaphosa, who has pledged urgent action to add capacity from private producers, holds the key, De Ruyter says, offering a tale about the building of a Russian railroad, when officials were bickering about the route. “Legend has it that the Tsar then walked in, flogged down a ruler on the map, said ‘there is the route’ and that was it.”

Green dream

De Ruyter says it’s not enough to keep Eskom operating. Besides cutting the debt load and moving away from coal, he has his eye on creating a clean energy industry in South Africa.

In Mpumalanga province, the heart of coal country, the black rocks travel on conveyers that stretch for miles to power stations. Some Eskom plants are within a short enough distance to the only natural gas pipeline from Mozambique that they could be repurposed to use the fuel. De Ruyter has had regular discussions with the World Bank as well as French and German development banks about how such a transition could allow better financing terms.

The proposal calls for a major leap of faith by labour, which must sign off. “We need to as a country understand the very legitimate fears of people who have jobs that are afraid of losing those jobs,” he said.

There are encouraging signs. Moody’s Investors Service says green bonds, whose proceeds finance environmental social projects, could exceed $200 billion in 2020.

After nine months, De Ruyter is nearing the average term for Eskom CEOs over the last decade. “I find it personally very rewarding to see things improve and maybe that improvement is not visible outside, but gradually you can sense it.” he said. “It’s a big elephant. One bite at a time.”

© 2020 Bloomberg

 

COMMENTS   15

Sort by:
  • Oldest first
  • Newest first
  • Top voted

You must be signed in to comment.

SIGN IN SIGN UP

This Godforsaken country will only start to be successful when we all turn colour blind and rather appoint the best candidate for a job. But oh no, first skin colour (and political affiliation), then sex (only the tax payer get screwed here), then disabilities, and so forth. Last, right at the bottom, is the check box for “able to do the job without stealing anything”.
Cry the beloved country.

More rhetoric. I cannot see how this interview is going to keep the township lights on.

Eksdom is too big to fail. If Eksdom fail, Saffa must R.I.P. Before this happens, we can at least try, let’s:
– break up Eksdom. Remove (sell) all the non-core junk.
– Assign some executive (Maria Ramos) to get mines to become self sufficient.
– Employ private equity to wrap Eksdom in their best gift wrap. This will give the impression that the gift wrapped contents is something valuable and flog it as a public company. History has many examples of this. Enron comes too mind in this regard.

Eksdom can be salvaged. The people in the township will tell you “Cyril must use koponology” to solve Eksdom challenge.

44000 employees. the place can make do with 30000.
Mr De Ruyter must be ruthless-build his own loyal team and start firing as many rubbishes in that sick organization as possible.

As for the former criminals -not one has been charged-not one!
Comrade Jamnadas , the hat wearing fool of a police clown and the NPA have delivered nothing!

What did the socialists use before candles?
Electricity

Calculation:
Supply 2019 = 218,939 Gigwatts
Debt 2019 = R488 Billion
Debt repayment per KW = R2.23
Current average price = R2.03
Title break even price R4.26

The average price needed competes with Holland, England a host of other Modern Economies.

Those economies weren’t built upon an abundance of cheap energy like the South African economy under the old regime. Our mining and heavy industries built their business models on cheap energy. The fact that we do have high-grade, shallow coal beds implies that our source of energy is the lowest in the world. Under professional management, Eskom did produce the cheapest energy in the world and was the best utility in the world. The criminality and inefficiencies of socialism negate the advantages of an abundance of cheap coal of high quality and the availability of quality management.

New wind and solar can provide energy for less than R0.60 per kWh. Eskom is a GOSPLAN-style social grant project for politically connected labour unions. The taxpayer pays four times. Firstly, through the loss of production due to power outages. Secondly through the high price of electricity which acts as a subsidy to labour unions. Thirdly through the company tax and the individual tax, and then yet again through municipal rates and taxes. This ship has so many holes below the water level.

Never in the history of the world has there been more of a self-inflicted wound on a people’s strategic asset through the toxic cocktail of the destructive stupidity of policy, corruption and mismanagement than the ANC’s with Eskom.

The ANC is just a crime against humanity.

Strategic assets and initiatives, like Eskom (and the production of the most commoditized of things, like the humble electron) PPE procurement, HIV anti-retrovirals, SASSA grant distribution, water, waste, Life Esidimeni etc should be ringfenced from the ravages of ANC’s policies.

If you don’t you get death by ANC corruption.

‘The ANC is a crime against humanity’. The unvarnished truth.

What the advertorial misses is what de Ruyter is not doing. He isn’t cutting the bloated labour force, he isn’t selling off generation units to entities that can actually run them, he isn’t advertising open tenders (no BEE (aka ANC cadre involvement)) for electricity supply from any source, renewable or not and finally he isn’t actually dealing with non-payment by municipality and area, really only blustering. So much to do and so little time before SA truly slides into Zim type collapse.

Paul, I agree that there is still a lot to do and you mention a few points that will be absolutely crucial to get fixed ASAP. However, to be fair to de Ruyter this is a monumental and unenviable task it would be hard enough getting 44K people to rally behind you in a private sector company but when you are working with unionized state workers where I’m guessing a large majority want to work as little as possible while stealing as much as they can, while the going is good.

De Ruyter has arguably done more good in 9 months than his predecessors did in 9 years.
You just can’t turn a steam liner around that fast; even if there was a 100% buy-in from all stakeholders (which there definitely isn’t).
I can only hope that he remains tenacious and continues doing what he does and is able to make the necessary changes with time.

Systematically wrecking all it touches.

I suppose it will give the colonialists something to do in future, fixing all that’s broke.

Well if the article is accurate De Ruyter is getting things done. I would not mind working with him!
By the way: The term load shedding has been around for as long an electricity network.

The labour force is huge!!!? Tribalism maybe the cause that work does not get done due to protection and fear of intimidation where and individual/s break the rank in lieu of what is best for Eskom above personal egoes/agenda?

But it’s ‘transformed’ and has provided some 14,000 jobs for employees it does not need. What a success story plus to be paid for by tax-payers. Ordinary citizens: Such suckers.

South Africa’s future does NOT rely on Eishkom.
It could be very well that given the current circumstances and the present ownership of Eskom, AdR is relatively doing a good job, more openness, demanding more accountability fro m the power station managers.
But as a whole, Gov should get as much out of the energy sector as much as possible. Eskom should be liquidated, it has almost R 500 B in debt and received more than R 200 B in bailots over the last 20 years.
SCRAP IT ASAP!
The whole generation side, incl the old coal fired power stations can be run by 3 or 4 competing private energy companies. The transmission system can still be partly owned by Gov. Gov, munis and metros should get out of distribution and sales completely.

de Ruyter should have had a chat with Mark Barnes who recently exited the Post Office in frustration, i bet.
Working with thieves in govt controlling your every move is like trying to box with your hands tied behind your back

End of comments.

LATEST CURRENCIES  

USD / ZAR
GBP / ZAR
EUR / ZAR

Podcasts

NEWSLETTERS WEB APP SHOP PORTFOLIO TOOL TRENDING CPD HUB

Follow us:

Search Articles:Advanced Search
Click a Company: