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Sipho Maseko to step down as Telkom CEO

He will depart on 30 June 2022.
Image: Moneyweb

Sipho Maseko is stepping down as CEO of the partially state-owned telecommunications group Telkom after nine years in the job. He will depart on 30 June 2022.

“The process to appoint a successor is well under way and a group CEO-designate will be announced in the not-too-distant future. Sipho would, for the remainder of his tenure, ensure the incoming group CEO-designate’s orderly transition into the role.”

Maseko, who joined Telkom on 1 April 2013, is credited with turning around the company’s fortunes. At the time, Telkom was in dire straits. The share price has more than tripled on his watch as he set about restructuring and streamlining the organisation to better compete in a liberalised telecoms market.

“During his tenure, he turned the business around and evolved it from a traditional fixed business to a portfolio of businesses, which comprises the mobile, IT and wholesale infrastructure businesses, and the masts & towers portfolio,” Telkom said in a statement.

“Under his leadership, the group has had many remarkable strategic achievements in its execution of its broadband-led strategy, which are reflected in the group’s current healthy position.

“The mobile business grew to become the third-largest mobile business in South Africa with more than 15 million customers and generating R20 billion in revenue. The fibre footprint was expanded and the fixed customer base was migrated to new technologies (fibre and LTE). The number of homes connected with fibre now exceeds the number of homes connected with copper.”

(c) 2021 NewsCentral Media

Duncan McLeod is Editor of Tech Central, on which this article was first published here.

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Could have sworn this was Zizi’s brother.

Time to discontinue your Telkom service if you have not done so already. My farm line was out more than on, discontinued long ago, using the poles for cattle kraals.

Its not possible to cancel a telkom line. I challenge anyone to try. Best you be prepared to battle it out for years. Years

I requested a move from one house to another at a coastal town.

It got cancelled. Immediate.

Agree though it took 9 months to cancel my farm line.

It took me only THREE months way back in 2012 to cancel my landline, trying to contact the call centre, visiting the local Telkom outlet 50 kms from here.
It is a shocking shame that such a poor customer service, accounting department can last for more than 10 years. And Telkom is still alive.
Read the comments below the MyBB article by In The Cube and myself. Telkom could have done so, so much better.
https://mybroadband.co.za/news/business-telecoms/407194-telkom-ceo-sipho-maseko-to-step-down.html

I payed manually via credit card for years in anticipation. On the fateful day I moved over to fiber I had to fill out a two page form by hand and FAX it back to them. I had to find a fax at my old high school. Advised via phone and email I am cancelling the service. I waited the stated 21 business days and then cancelled my credit card to make sure. 2 months later I got a ‘courtesy’ call to pay my account. I advised it was cancelled and they said they have no record of the cancellation. I told them not to worry I have the record of cancellation and they will not receive another red cent. Another 2 months go by and I get a threatening call from debt collectors. I tell them the whole story and advise they can collect their money over my dead body. Didn’t hear anything more after that.

This is the only way to cancel without Telkom stealing fees from you for months.

They are all fleeing and what I know from working with Telkom, they just don’r care about their employees!!

They even more do NOT care about their customers.

End of comments.

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