There’s still time to apply for the UIF Ters benefit

If you haven’t done so yet – but only for claims for April, May and June.
The temporary scheme was set up to provide benefits for three months. Image: Shutterstock

If you were unable to apply for the Unemployment Insurance Fund (UIF) Covid-19 temporary employer/employee relief scheme (Ters) benefit in the last three months, there is still a chance.

The UIF commissioner says the fund will continue to accept and process Covid-19 Ters claims for April, May and June as per the directive issued by Employment and Labour Minister Thulas Nxesi on March 26. The scheme will however only process and pay for claims for the past three months.

“Although June was the last month for the Covid-19 Ters benefits as per the directive, the UIF will continue to process and pay claims submitted for this period until the cut-off date is determined,” said the UIF Commissioner Teboho Maruping.

“However, we will not accept claims submitted for July onwards as that falls outside of the time period stipulated in the directive for the Covid-19 Ters benefits.”

System glitches

While the fund is still experiencing technical challenges experienced with the opening of the system for June submissions, it will accept  claims for the full three-month period.

The main problem now relates to the swapping of employer profiles when users try to submit claims, which causes a potential security breach.

Maruping explains that the system initially opened for June applications on June 23. It aimed to start making the first payments on June 25 to ensure that employees didn’t have to  wait too long for their payments. “Unfortunately, we experienced problems with the swapping of user profiles and we immediately shut it down for June and rolled back to [processing applications for] May to fix the problem.”

Processing capacity increased

Maruping says they deployed the system again on June 24, but the problem persisted. Ultimately,  the IT engineers increased the capacity of the system to enable it to simultaneously process claims for April, May and June.

Read: ‘Significant’ improvement to UIF relief scheme

“The good thing is that the data is safe and we will ultimately be able to finalise the claims and pay monies due to employees once we have resolved the current issues.”

Maruping said the fund has roped in external resources to help deal with the problem quickly.

However, it will make sure the system is completely stable before reopening for June applications.

“I wish to apologise to employers and employees for further delays,” he said. “We are however working around the clock to fix the problem. We anticipate complete testing by Friday [July 3] so that we can open the system again over the weekend if everything goes according to plan.”

Listen to Nompu Siziba’s interview with UIF spokesperson Makhosonke Buthelezi (or read the transcript here):



Sort by:
  • Oldest first
  • Newest first
  • Top voted

You must be signed in to comment.


“System glitches”. Right.

The real bug in the system is the ANC.

What system? Looks more like a mess to me.

Not so much bug as cANCer

I wonder if everyone is going to be paid. Some have received their second payments but others haven’t got a single cent. This system that they always talk about is just to cover up.Im fed up with their lies. They shouldn’t have promised to pay people if they know they can’t honour their promises. My company employs 4520 and only 3200 where paid

We eventually received payment for May for our employees but only after sending through a manual UI-19 form. What’s the purpose of the system if you are required to send through manual forms?

I really don’t know how larger companies are coping with the system.

I wonder how many got UIF TERS payments who actually never contribute to UIF.?

I have been paying uif since 2008 and never claimed. In February I resigned to go to another job. 2weeks in and boom lockdown, now the company closed down and I’m without work and guess what, the uif system says resigned in February and nothing for march so they’re refusing to pay out anything. Paying all my life for nothing.

Looting circus organization

TERS should be continued for industries that remain closed. Travel, tobacco and gyms come to mind.

Pretty much a showdown between this government insurance (UIF) and private company insurance for business disruption. Turns out none of the 2 are to be trusted after collecting premiums for ages.

“We anticipate complete testing by Friday [June 3]”

There was no Friday, June 3 this year. If they don’t know what month it is, what chance is there for a successful claim??

“We anticipate complete testing by Friday [June 3] so that we can open the system again … ”

Is that now for the 3rd June 2021 ???

It was really interesting to note that El Presidente, in his most recent TV broadcast, admitted that they are using the Covid disaster to ‘reset’ the economy. We don’t know what it means, but it certainly ain’t gonna be more capitalistic moves. I’s day that explains a lot of the daft decisions that were made during disaster mismanagement. The problem is, obviously, that the long list of government and state failures do not bode well for anything bordering on more government and state control. For those who thought that a ban on fags and ‘dop’ (not to mention the strange case of the Ters roll-out) was a disaster, you ain’t seen nothing yet. Nothing will make sense or be predictable anymore, except for the inevitable complete annihilation of the SA economy.

System glitches – or systemic theft?

They are broke !!!!!!!!!!!!!!! Brought to you by the ruling party. Don’t forget to vote

End of comments.





Follow us:

Search Articles:Advanced Search
Click a Company: